POOR SERVICE

<p>I have registered with Unisa online on 06/01/2017 and I only got proof of registration o 03/02/2017 after taking my car and drive to Unisa Florida, why did they introduce online registration if it's not user friendly? Secondly when I arrive there the lady who assisted me gave me proof of registration only and not statement of account ok one could say it's my own problem i didn't ask for it, but i am a first time student haven't regiatered since 2008. My HR department need that Statement of account asap in order to finalize my bursary funding, I am stucked because i don't have the required document, i called Unisa the whole of last week mornings, lunch and afternoons they never answer their phones, when they answer they will either pick up and drop or pick up and transfer to other number without even saying yellow or it rings forever. I finally spoke to one guy last week Thursday, he took down my email address and said he will email statement of account and till today i am still waiting. I did send another wmail this morning but I know i will only receive it after 2 or 3days, i think it's unfair for students for not being able to speak to anyone at Unisa while they have lot of telephone numbers but they never answer, it's also not fair for us as students to always take time off from work and drive to Unisa just to get something that they can email to you. It's waste of time and petrol we are paying Unisa and they have to deliver service to their students. I am not happy at all with their service, may you kindly assist me to get someone who can email me statement of account to ********** i would really appreciate.</p>