Pathetic, unprofessional "service"

<p>Hi</p> <p> </p> <p>My daughter completed an online application to study in 2017. She selected an incorrect qualification and i sent an e-mail on 23.09.2016, 04.10.2016 & 19.10.2016 for assistance. To date i am still waiting for a reply. My daughter went to the campus 2 weeks ago and was told theres the computers you need to help yourself.</p> <p> </p> <p>When phoning them you always are number 10 in the queue and almost never get to speak with a consultant at the student administration. Today i finally got hold of someone her name is PAT after explaining my query she said i must just wait until they reply to my email and she doesnt know when that will be. While i was busy talking to her she just put the phone down.</p> <p> </p> <p>Now i am trying to call back and once again i am number 10 in the queue. I am really disgusted with the assistance or should i rather say lack of assistance offered at the Parow campus.</p> <p> </p> <p>Maybe after posting this i will finally be assisted.</p>