Pathetic Service and complete disregard for students.

I have tried to contact UNISA multiple times utilising various means however i have not received a response. My immediate situation, my short term and long term future have been placed on hold because no one seems to care about a paying student's needs. When i call them, either i get no answer at all(line goes dead) or they place me on hold for extended periods of time with no one answering, not even once. I have sent two emails to 5 different email addresses within unisa still, two weeks later, no response at all. My life and career hang in the balance because of their incompetence and utter disregard and disrepect for my time and my valid query as a paying student. They have only recently concluded meetings with student representatives due to their lack of provision and support for students yet it seems to be their culture and norm to perpetuate this behaviour towards sudents, regardless. This is not the first time i have had to deal with incompetence from Unisa. The first time i had to go to three differnt campuses in two different major cities to resolve a simple error on THEIR part which lead to my studies being delayed by two full semesters and now they want to delay my progress and my future even more! if a 0 or neative rating were possible they would be getting that from me.