Pathetic service

Probably the worst institution I have ever had to deal with. You call their contact center, hold on the line for an hour only for the consult to tell me that she cannot assist me. I must send am email to a specific email address. You email the specific departments and get told their turnaround time is 48 hours, two weeks later you are still waiting for reply. I only have a specific amount of time for my registration to be finalized. I really wish Unisa would jack up their service and train their consults correctly.