Nsfas funded student but fees not cleared

I'm a Nsfas funded student and my fees are not paid though I'm approved for Nsfas funding. I didn't receive book allowance and registered modules were financial suspended but reinstated after I wrote exams. I sent email to UNISA and was told they're working on paying my fees and that was on 06 June 2025, but my fees are not paid even now. I can't get exam results and won't be able to register for second semester.