No service at all

<p>I am still to receive my study material from UNISA, even though I have registered in January 2017 and have paid in full. They have not even sent me an e-mail from the Despatch stating that it has been shipped, nor did I receive a tracking number. The Courier does not have any packages for me. I would expect better service from UNISA seeng that the amount of money it costs to study with them. They market themselves as a Distance learning Institution, but do not respond to e-mail, sms or telephone calls, never mind offering support for distance learning. I am at my wits end now, as now I have to pay for copies at great expense so that I can at least study. I don't suppose we will be refunded for our expenses will we UNISA? I doubt I will even get a response to this post...</p>