No results

I am currently studying BCom Hons Business management. I am supposed to be done with my semester module called Research Methodology, which I have done last semester but I did not get my results, fees are paid, I submitted all assignments and POE which counts as an exam. Instead of getting results, it appears it was cancelled. Why cancel a subject I've already completed and awaiting reaults. I keep sending countless emails but not winning. Now im registered for second semester, forced to repeat a module not knowing if i failed or passed.