NO HELP AFTER ALMOST 2 YEARS

TO WHOM IT MAY CONCERN:<br> <br> I am a registered student with UNISA, and I've been completely frustrated for almost 2 years communicating with their \electronic team\". I find the staff aren't knowledgeable, do not read ones email communications with enough attention and focus to understand the query and therefore are completely inefficient in providing a resolve. I'm frustrated because I believe that I'm dealing with people who couldn't be bothered with satisfying my logged query. My opinion of the \"***\" email platform doesn't work, particularly as a means to service real issues, as it isn't managed well enough. <br> I've sent countless emails over the period mentioned and upon listening to an interview with the Deputy Registrar on Talk Radio 702, I emailed his office, (attaching all my previous communications) and still no response!<br> I'm highly disappointed and frustrated with the manner in which UNISA has treated me and handled this matter. It's unprofessional and unacceptable, as I would not be requesting help / assistance for fun. I would really appreciate an urgent response."