VR
Ver R

1 reviews | Active since Mar 2009

23 Mar 2016, 13:34

MY FEES UP TO DATE - NO RESPONSE FROM SBL

I have logged several e-mails informing SBL that my e-mail address (myLife) issued by UNISA is not working. When I ATTEMPT to log in it returns with errors that my e-mail address does not exist / it is not recognised / mailbox does not exist.<br> <br> The only feedback I received was a forwarded e-mail saying \please assist\" (probably sent to the IT dept) or I get an automated response from the Deputy Registrar which means absolutely nothing as no action comes from it.<br> <br> When UNISA wants a student to pay their study fees, they are reluctant in collecting it and very quick to threaten and follow up, but when a student requires assistance (like in this case), months can go by without any personal feedback.<br> <br> For a professional educational body, I am very very very disappointed at the lack of engagement from UNISA SBL's side on this matter.<br> <br> Disappointed Student!"

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