Lack of response on telephone calls and emails

I am a student at Unisa and have completed my honours qualification but the myunisa system still shows that my qualification is still incomplete.<br> <br> I have wrote more than 10 emails to get this resolved and also called various unisa numbers that should be dealing with this enquiry. Today alone I called 012 *** 16 times and there calls are never answered.<br> <br> All I need and am asking for is for the system to be updated that my qualification is now complete and for my graduation details to be sent so that I can plan.<br> <br> It would also be great t if unisa can answer their phones if they are short staffed and the students are too many maybe they should consider relaunching the call centre!<br> <br> This is very frustrating to call different numbers and email for the umpteenth time and get no results and feedback.