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I'm a second year student at Unisa. I am unable to register for the next semester as Unisa has not yet solved an issue from last year. When I called yesterday Annamarie wasn't able to assist me because her computer was not working and she would call me when it was up and running Needless to say I had to contact them again today. Again Annamarie answered and once again she wasn't very helpful. This time around she couldn't solve the issue because the only women who is able to sort it out wasn't in the office. Annamarie gave her the message and assured me it would be

sorted within two hours.. Once again it wasn't and I called again. This time the excuse was the lady still wasn't in the office but if I leave my details they contact me again. to which I answered I don't think so because that was the same tactic they used yesterday, And insisted she find someone who could help me as I now feel like I'm getting the run around. she found someone by the name of Simphiwe who assured me that the issue would be resolved before the end of the day. He also told me that walkins at Unisa take preference over those on the phone and that they are short staffed because its registration time. They work until 4. So once again the issue hasn't been resolved and Simphiwe was going to contact me when it was done. It's now 17. 01pm. No correspondence from anyone at Unisa. I am so tired of Unisa and their incompetence. They have one person answering the calls, only one person who can solve issues at hand. I called at least 53 times to have someone who can help me. I even called there offices in Bloemfontein and Nelspruit none of which worked. For such a big university one would think they would be better equipped so help those who make the institute what it is Seems as though they are only concerned about received their fees every semester. Really pathetic Unisa.