ES
Edward S

1 reviews | Active since Dec 2015

21 Dec 2015, 10:01

Incompetence and lack of ANY Administration

App**** for my daughter to enroll for the 2016 year.<br> Received an acknowledgement that the application had been received. Acknowledgement dated 6 October with a note to sya we would be informed of the outcome within two weeks.<br> At the beginning of November, we sent off a request for an update. Used all the relevant email addresses I could find and received numerous AUTOMATIC RESPONSES stating that we need to state the student number.<br> <br> CONSIDERING WE ARE STILL WAITING FOR THIS, IT IS A BIT OF A PROBLEM TO QUOTE ONE !!!<br> <br> We sent off requests on a regular basis and then got a request that we confirm name and ID number. When this was submitted, the response was to confirm name and ID number !!!!!<br> <br> The only number that is at the bottom of the email sounds like the line has been disconnected so how we are supposed to make a telephonic contact with the right people is a mystery.<br> <br> IS THERE SOMEONE AT UNISA WHO IS ACTUALLY WORKING AND WHO CAN RESPOND WITH A SENSIBLE REPLY SO WE CAN SEE WHERE WE STAND ??? <br> <br> PLEASE !!!

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