I NEED MY MONEY BACK.

I had a change of heart with regards to finishing my honours at UNISA and decided to cancel the modules that I had registered for this year. I submitted my module cancellation form as well as my refund request form for the fees that I had paid, within 10 business days of the activation of my registration. According to UNISA student rules you can apply for a full refund if you apply within 10 business days of the registration being activated. This was on the 20th of March. To date I have not received a single response from anyone and I have sent multiple follow-ups. This is absolutely appalling. I urgently need my money back and they can’t even bother to respond to any of my emails.