HOPELESS CASE IS THERE ANYONE WILLING TO HELP!!!!

I requested an invoice from Unisa as my company would like to proceed with payment for my bursary, I've sent several emails to the relevant departments to where I've been directed to initially the incorrect details were sent through by Mr A Mohale on 17 Dec every day after the initial email I've sent followup email and requested feedback. Its never a pleasure dealing with Unisa, its a hopeless dyer situation. This is certainly not fair treatment to wards students.