Ghost town with no service
<p>With Unisa i do not know where to begin. I had the worst service trying to register for this semester. Eventually after several emails and no response on neither emails or calls i went to the unisa branch. They could not help me and then told me to phone the college. After regsitering and praying that things will be sorted the service just got worse. I contacted them to assist with getting a textbook as i struggled to get hold of it. I got it a month after registering without their help, that only came after i eventually got the book. I still have not received all my study material and explained this to them as well as the fact that i have a difficulty with my internet and cannot always access my unisa, when i can it says its offline. Now that the time is not enough for me to do assignments as well as study and make sure i cover everything before exams they are reluctant to assist as from the beginning. For this whole semester i have not received any help or assistance from them. I want to move or cancel my modules, but i want my money back as i feel that most of my struggles are from them. They do not answer a phone or an email. This is ridiculous as how are we supposed to study without support. I am a fulltime employee and can't go to unisa everyday as this seems the only option although no assistance is given at the branch as well. What a disgrace. Attached is photos of all the calls that i made just for today. The emails and other calls is not added there. Did not get any answer on any of those calls.</p>
