Foreign students neglected

I app**** for CTA level two after which an error popped out saying that my student number and password are not authorised to access the system.<br> <br> I then emailed the applications manager, Mr Russel Khuboni after which he sent me an email saying that he has checked on their system and that my application was received in good order.<br> <br> Now I am unable to register because the people assigned to register foreign students cant find the application on their system (Aggy Maake).<br> <br> This is not my fault and I cannot not study because UNISA's system was having problems.<br> <br> How can my application be lost when the application manager confirmed that he has received it?<br> <br> Also not enough support is given to foreign students. Telephones are not being picked up and emails are not being responded to.<br> <br> Frustrated Student