Finance department - does it actually exist???

<p> </p> <p>I have sent 3 emails to UNISA asking them to explain the random entries that I have on my financial details and m yet to receive a response to any one of them.</p> <p> </p> <p>They claim that I owe them money for some random entry of alphabets which makes absolutely no sense to me. This is being done after I made the full payment of my fees upon registration so I cannot understand what more is due!</p> <p> </p> <p>All I want is an explanation of what this is!!! How hard is that????</p> <p> </p> <p>Does UNISA actually have an admin/finance department?? Or do they just place random people from the street during registration periods to fill up the seats?</p> <p>Do these admin and finance staff even know how to read, write or count?</p> <p> </p> <p> </p>