Extremely Poor Service / Feeback

I have been a student with UNISA for many years - my first completion was HRM completed in 2015 and then I began my Degree in B.E.D. During my Degree I had recieved little to no support. I battled with my mental health during the Oct/Nov 2019 examination period.

All Doctors Notes were emailed to the relevant departments within the 10 x day period for Aegrotat examination. I have recieved automated emails confirming receipt of emails however at the beginning of 2020 and when I recieved my provisional and final examination timetable i was only admitted for 1 module out of 4? I have tried contacting the University numerous times to no avail. Covid19 has not helped the situation in the least bit either.

To date I have recieved zero feedback from UNISA regarding rectifying my modules. Due to Covid 19 - the online examination portal was down for several days. I tried contacting all the powers that be to ZERO AVAIL!!!

I am due to Transfer and Immigrate in the next few months to come for work related purposes and I fear the worst to even take my Transfer. As much as UNISA is the cheapest correspondence learning platform available to students at what cost is the burning question that you must ask yourself.

The call center is useless, when you pay your reg fees you get immediate response but for any other query goodluck. This is also not a period to physically visit the University due to the rapid spread of Covid19. Can someone please revert to us with some kind of feedback.