Do not enroll at UNISA - unless you have NO other option

I am really at a loss with UNISA. I have been told I have only this year left to complete my PGCE I registered on time I have had NO access to my UNISA portal I have over thirty reference numbers from the MyUNISA helpdesk. Nobody replies. I have been emailing since 2019. I app**** for credit exemption. No feedback. I email the adhoc address - I receive nothing. I have tried calling every regional call center. Nobody picks up. Yet the staff go on strike. What are you striking for exactly? You do not actually bother to give students a service. In fact - students should strike over nondelivery.

I email the CT Campus which I belong to - its been about a month of no reply. I call. Nobody picks up.

I work full time. Must I now take unpaid leave so UNISA can sort this issue out? The same UNISA who still expects us to pay fees?

If I could, I would have completed my PGCE elsewhere trust me. But since I did 80%of my modules with UNISA already, I cannot.

UNISA is the most frustrating institution of higher learning in SA at the moment. There is a strong culture of not caring for students. We students sense this daily in our interactions with UNISA.

UNISA forgets that as more institutions offer online and distance - they will become irrelevant because at the end of the day if people have a choice, they will choose other universities that are more student-centered.

I wrote an official complaint months ago. Little wonder I never heard back because UNISA itself knows its a shambles. Something in UNISA is broken. Unless it can be fixed, I am sad to say UNISA will not be around in another 20 years. And it may not be missed.

I do not hold any hope UNISA will even reply to my message. I still do not know how to get my access sorted out for my Unisa and I will probably hear an outcome of my credit aoolication after I write my examination or submit assessments.

The guy at the CT office the day I registered said that they cannot say when I will have an answer. This is a month ago. He joked that its up to me what i decide to do - if I do my assignments or not. He found the fact that I would have wasted time doing assignments when I can be given credit funny. He found me wasting my time funny. I wonder how funny he will find being unemployed the day UNISA cuts staff because students no longer register. Maybe on that day I will be the one having a laugh.

But hey - with UNISA, as a student, I do not matter. Just the striking staff.