Credits for Subjects

Good day My daughter student number 53579-232 try sins November 2017 to get credit for 2 subjects (EDT 1601 and ETH 302-S). Those 2 subjects is the only subjects she need for her PGCE diploma. She complete the DSAR04 form. It was fax 2 times with letters, she e-mail many times and she also give the form in at Unisa in Polokwane. But there was no response from Unisa. She complete the subjects when she do her BACHELOR OF ARTS (Health Sciences and Social Services) successfully in 2116.