HP
Hans P

1 reviews | Active since Oct 2018

26 Mar 2021, 08:27

COMPLETE LACK OF COMMUNICATION AND SERVICE

I have sent over 48 emails, visited the continuously closed campus even though I have confirmation of appointment made via the app and made plenty of calls, holding on for over 1 hour and 45 minutes at times for the past 2 months! No one answers, and no one responds! I have completed my degree and yet 3 and a half months later I am still waiting for confirmation. New modules have now been added to my degree and yet there is no one to advise if I am required to complete them in addition to the already completed and achieved required modules and credits. Today is the closing date for registration. I have sent another 15 emails and have currently been holding on the phone since 8am. This is not bad service but rather completely NONE EXISTENCE of service. Shocking excuse for a high level educational institution! - Student no. ***1 - Hayley Nelson

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