Bad Service & Wasting Time

I submitted my application for an online diploma in November 2020 and paid my application fee. It is now March 2021 and still have not received any response on whether they have accepted my application or not. UNISA basically wasted 3 months of the year for me that I could have spent working towards my future. I followed up with them multiple times and received no response. I have now began my studies at another educational body which has much better service and actually care about their customers. However, I would actually love for UNISA to pay back the money I wasted on the application fee that they have no interest in responding to.