BAD CLIENT SERVICE ON TELEPHONES AND EMAILS

LAST YEAR I LOST OUT ON MY 2014 STUDIES BECAUSE UNISA WILL NEVER ASSIT YOU VIA EMAILS OR TELEPHONIC, WE ARE AT WORK AND DO NOT HAVE TIME TO COME IN PERSON FOR ENQUERIES, I HAVE BEEN TRYING TO CALL FLORIDA, PRETORIA, THE WORSE SERVICE IS AT JOHANNESBURG RISSIK STREET BRANCH, ALL CALLS RINGS BUT NO ANSWER, EMAILS ARE BEING ANSWERED 6-7 MONTHS AFTER THE CLOSING DATE OR NEVER GET A RESPONSE AT ALL, I THINK THEY WAnt us to repeat our modules in purpose or don't want us to be students at all.