Audit of final results and issue of N.Dip

I completed my National Diploma in Safety Management in December 2014. My results have to date not been audited and I have not been issued a Diploma and I have missed ALL GRADUATIONS FOR 2015!!!<br> My payment is up to date and the service is DISGUSTING.<br> <br> I phone every single day for 3 months solid and have had one conversation in all that time.<br> They tell me to email