Academic reports still not emailed

Good day Still after 6 months awaiting Unisa to send me a academic report on all my studies even after completing and email my documentation to them 10 times Reference numgers: 17230NX00 ********** 4NX09 ********** 4NX09 ********** 4NX00 ********** 4NX00 ********** 0NX06 ********** 0NX06545 Absolutely terrible service all the time from Unisa