Stay away - Shocking service and terrible attitude!

This lady is absolutely shocking. Never answers her phone, only whatsapp. Zero customer service. She refused to accommodate me at a suitable time and when I put the ball in her court and said give me the next available weekend she gave me an appointment three months later over the long weekend. When I sent her a message saying "that long"? She sent a cynical yes, see you soon. I cancelled my plans for the weekend and the night before I sent her a message asking if she had a backup plan for loadshedding, she casually sends a message back saying oh I thought we had rescheduled - sorry I am away in Bela Bela! That's it, no phonecall etc I then told her how unacceptable the situation was and after that she simply ignores my messages altogether and doesn't answer her phone. I am dumb founded that people can have such attitude and disregard for customers that pay upfront in the face of global financial turmoil. Please do not waste your time or money.