MT
Mandla T

1 reviews | Active since Mar 2021

04 Feb 2022, 05:34

Unimet systems poor service

Unimet Systems is meant to be a system that is advanced and easy to access, the only thing that I get is poor service and money missing on my wallet. I’ve been going on for two days without hot water. When calling the the help line no answer the WhatsApp number also no help.

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Replies (1)
Unimet Systems
Unimet Systems's reply20 Jun 2022, 14:42
Official
Hello. Apologies for any inconvenience.
It is impossible for any money to be missing from your wallet. Every transaction is detailed on your account statement and it corresponds to an invoice for everything charged. On your app, please press on the three dots to the side of your statement items to open and view your detailed invoices. 
Regarding your hot water issues, these may be related to the working of the central boiler system at your estate. 
We can gladly perform a meter performance evaluation to determine the cause of your hot water issues.