YI
Yemi I

1 reviews | Active since Dec 2018

03 Apr 2020, 10:09

Unimet System: Unreliable,Poor Services and ****

We were told that we can allocate our own funds to cold water, hot water and electricity and we pay for the usage of the app. But now we discover that you can't do your own allocation, instead of allocating the whole R1,000 they allocate small amounts, R50, R100 here and there and we get charged for every transaction allocation they make. So we pay for every allocation and over and above that we pay the monthly charge that has also gone up without notice. Worse still there is money in the wallet but we get our electricity cut off without explanation or apology.... Century Properties really needs to look at their service provider or rather withdraw their contract with Unimet Systems because they are not reliable and they reap people of their moneys.

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Replies (1)
Unimet Systems
Unimet Systems's reply03 Apr 2020, 16:11
Official
Thank you for bringing your concerns to our attention. Sorry that you have experienced difficulties. It appears from your comments that there is a misunderstanding on how we work.
Please view our You Tube video that explains how the service operates:  https://www.youtube.com/watch?v=B8e5wPvWHR0.