NM
Nicole M

1 reviews | Active since Jul 2014

20 May 2023, 10:50

Poor service

I'm having trouble getting through to your service desk via phone; either my calls are dropped or I'm on the line for 45 minutes or more with no one responding, and this has been happening for several days. This is irritating since I am sitting in a house without water and am not receiving any aid. Please advise on who I should speak with or what I need to do to speak with someone and receive support.

0
Replies (1)
Unimet Systems
Unimet Systems's reply27 Jun 2023, 11:03
Official
Hello. We are sorry to hear that you have struggled to reach us via phone. Our service desk can also be reached via Telegram App or WhatsApp. The instant messaging details are available on the landing page of the Unimet App.
In addition, we will have our service desk manager contact you.
Regards, Unimet Support