1 reviews | Active since Jul 2016
Frustrating and terrible service.
This is the most frustrating and absolute worst service. I can never see my water meters. I have raised this on WhatsApp and via call, I never got any sort of feedback.
I can never smoothly load my meter. Ever. It takes forever to simply get water. Or electricity. I’ve had two instances where I ran out of hot water while showering and it took forever to get my meter sorted.
WhatsApp messages get read and blue ticked. The issue is over and above buying electricity and water. We pay for a service that doesn’t work and to top it off, their consultants don’t give us a service that will comfort our frustration.
I’m not one to complain, but here I am. Honestly I wish we had options on electricity service providers at our estate I would gladly leave.
Your complaint was lodged during the time of the worst loadshedding in South African history, which had knock-on effects on data from our meters.
Please engage with our support desk on *** and we can gladly investigate your meters to ensure that you do are able to communicate with them. Kind regards, the Unimet Team.
Your complaint was lodged during the time of the worst loadshedding in South African history, which had knock-on effects on data from our meters.
Please engage with our support desk on *** and we can gladly investigate your meters to ensure that you do are able to communicate with them. Kind regards, the Unimet Team.