AN
Anele N
1 reviews | Active since Jan 2020
12 Sept 2025, 12:11
Unimeal is a ****!!!! I want my refund!
What a ****. i am so disappointed in this company.
I joined for a single month and money was taken from my account again the following month and i contacted them and asked for a refund and Stella from Unimeal assured me on email that money will not longer be taken from my account. They took money again from my account after this assurance and now she is not even responding to my emails.
I have asked for my refund numerous times and no response.
What a ****!!! this company needs to be investigated and stopped!!!!
Helpful (0)
Replies (1)0
Replies (1)
Unimeal's replyOfficial
12 Sept 2025, 16:51Hello Anele!
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team
Unimeal's reply12 Sept 2025, 16:51
Official
Hello Anele!
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team