MH
Mitchell H
1 reviews | Active since Nov 2011
04 Jan 2021, 08:08
Terrible service.
I was interested in the eating plan, but after purchasing ( the only way I could have a look and see if it would work!) I saw that there is no option for a low FODMAP / IBS friendly plan.
They are now unable to refund me, even though they have a 100% refund policy.
The 100% money back guarantee is a lie. will no recommend @unimeal to anyone.
Helpful (0)
Replies (5)0
Replies (5)
Unimeal's replyOfficial
27 Feb 2025, 22:55Hello! We are sorry that your meal plan did not meet your expectations. We would also like to point out that our team always adheres to the rules of the return policy and we are ready to assist you in this situation. Please contact us at *** and we will review your request in more detail.
Unimeal's reply27 Feb 2025, 22:55
Official
Hello! We are sorry that your meal plan did not meet your expectations. We would also like to point out that our team always adheres to the rules of the return policy and we are ready to assist you in this situation. Please contact us at *** and we will review your request in more detail.
MH
Mitchell H's updateReviewer Update
28 Feb 2025, 09:27WOW! A response?! It has only been 1,516 days since I posted that review. What a joke.
MH
Mitchell H's update28 Feb 2025, 09:27
Reviewer Update
WOW! A response?! It has only been 1,516 days since I posted that review. What a joke.
Unimeal's replyOfficial
28 Feb 2025, 15:59We are very sorry that you did not find a meal plan that meets your requirements. Your feedback is important to us and we are always trying to improve our services. Our support team is always ready to help. Please send the details of your request to *** and we will try to resolve the situation as soon as possible. Thank you for your patience!
Unimeal's reply28 Feb 2025, 15:59
Official
We are very sorry that you did not find a meal plan that meets your requirements. Your feedback is important to us and we are always trying to improve our services. Our support team is always ready to help. Please send the details of your request to *** and we will try to resolve the situation as soon as possible. Thank you for your patience!
MH
Mitchell H's updateReviewer Update
28 Feb 2025, 16:08No. I do not want to help you **** more people.
MH
Mitchell H's update28 Feb 2025, 16:08
Reviewer Update
No. I do not want to help you **** more people.
Unimeal's replyOfficial
21 Jan 2026, 17:58Hello Mitchell! 🙌🏻 We understand your frustration and sincerely apologize for the delayed response and for how this situation made you feel. We regret that this was not made clear enough prior to purchase. We also acknowledge that the timing and wording of our previous replies did not reflect the level of attention you expected, and we are truly sorry. Your feedback highlights important gaps in how expectations are set and how communication is handled, and we take this seriously as we continue improving both our product and our processes. We are always happy to assist you at any time and will continue to await your message. Your comments are valuable and help us work toward clearer information and a better user experience.
Unimeal's reply21 Jan 2026, 17:58
Official
Hello Mitchell! 🙌🏻 We understand your frustration and sincerely apologize for the delayed response and for how this situation made you feel. We regret that this was not made clear enough prior to purchase. We also acknowledge that the timing and wording of our previous replies did not reflect the level of attention you expected, and we are truly sorry. Your feedback highlights important gaps in how expectations are set and how communication is handled, and we take this seriously as we continue improving both our product and our processes. We are always happy to assist you at any time and will continue to await your message. Your comments are valuable and help us work toward clearer information and a better user experience.