EN
Eska N
1 reviews | Active since Dec 2011
31 Dec 2025, 18:29
Refund refused after initial 3-mth subscription ended!!!!
Signed-up for 3-mths and paid, was then informed that subscription is going to end. Plan did not work for me, so I uninstalled the App after subscription ended - only to find out from FNB that they deducted another 3-mths!! Converted to SA currency total of R895-89 which is a lot to just take from someone!! I am absolutely livid and insist on a refund! I only paid to try program out, and did not agree to additional 3 months. I also regularly check my Google subscriptions, but Unimeal was not listed as an upcoming payment and was noted that program is ending....this is how they make their money!!! Please be careful
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Unimeal's replyOfficial
19 Jan 2026, 07:26Hello Eska! We're sorry for the trouble you're facing. Our team strictly follows all rules and policies, and the subscription terms are clearly outlined and accepted during checkout. These terms were accessible both before and after your purchase. You can review the subscription details in your account or on our website. According to our records, a refund has already been issued to you. Should you have any further questions, our support team will be glad to help.
Unimeal's reply19 Jan 2026, 07:26
Official
Hello Eska! We're sorry for the trouble you're facing. Our team strictly follows all rules and policies, and the subscription terms are clearly outlined and accepted during checkout. These terms were accessible both before and after your purchase. You can review the subscription details in your account or on our website. According to our records, a refund has already been issued to you. Should you have any further questions, our support team will be glad to help.