JC
Janine C
1 reviews | Active since Nov 2023
27 Sept 2025, 05:22
Don't use Unimeal
I made an accidental purchase while purchasing a trial subscription. Next minute there is an add on that I absolutely sis not want and without a final preview of costs the money came off of my account. No warning, no breakdown nothing. I emailed back and forth for 2 months and all they want to do is give me extended time on the app. I checked the reviews on Google Play, seems this is a regular thing. Don't waste your time or money, customer care is useless, I had to keep emailing for answers and their replies are always the same, some of them feel pretty AI. Biggest mistake I made. Save yourself the trouble and look for a better app.
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Replies (1)Unimeal's replyOfficial
27 Sept 2025, 11:26Hello Janine!
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team
Unimeal's reply27 Sept 2025, 11:26
Official
Hello Janine!
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.
We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.
Warm regards,
Unimeal Team
