JC
Janine C

1 reviews | Active since Nov 2023

27 Sept 2025, 05:22

Don't use Unimeal

I made an accidental purchase while purchasing a trial subscription. Next minute there is an add on that I absolutely sis not want and without a final preview of costs the money came off of my account. No warning, no breakdown nothing. I emailed back and forth for 2 months and all they want to do is give me extended time on the app. I checked the reviews on Google Play, seems this is a regular thing. Don't waste your time or money, customer care is useless, I had to keep emailing for answers and their replies are always the same, some of them feel pretty AI. Biggest mistake I made. Save yourself the trouble and look for a better app.

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Replies (1)
Unimeal
Unimeal's reply27 Sept 2025, 11:26
Official
Hello  Janine!
I’m truly sorry to hear how disappointing this experience has been for you. We completely understand your concern about this charge and the lack of prompt support - this is not the experience we want for any of our users. We also understand that discovering auto-renewal after the fact can be frustrating.

We’ve already sent you an email with a refund proposal based on your request. Please check your inbox — and if you have any questions or concerns, just reply, and we’ll make sure you’re fully supported throughout the process.

Warm regards,
Unimeal Team