Unimart unprofessional service

On 20th April we visited your store where I bought my daughter a pair of shoes for work purposes. I asked the sales lady what quality the shoes are and whether my daughter will be able to stand on her feet all day and she convinced me the shoes are the best quality that you can get, with no explanation on how long the guarantee is and so on. I specifically asked the lady the day what the guarantee is and she said the normal, she did not specify 3 months.<br> <br> On 22nd July, my daughter returned the shoes to the store as the soles started pulling loose. Today I received a call from Rochelle, informing me that they will not replace of refund the shoes as it is outside the normal guarantee period, and the factory is also not willing to replace the shoes. I informed her about my dissatisfaction and wanted the details of the store owner, which she refused and said it is confidential information.<br> <br> This is unacceptable to me. The price of the shoes is very high, and you expect something to last if you ask all these questions regarding quality and you are assured it is the best. The normal guarantee for clothing and shoes is 6 months, otherwise this should be specified<br>