1 reviews | Active since Mar 2011
Wuhu NO Rewards
Unilever has a rewards program called "Wuhu Rewards" The aim is to encourage customers to download the Wuhu Rewards app and purchase Unilever Products. Then you scan your till slips on your Wuhu App, which allows you to earn points which you can use to redeem vouchers (Of your choice) However when it comes to actually issuing the Vouchers, it doesn't happen. On 18 June I tried to redeem some of my points for a R50 Checkers voucher. The system gives an automatic response that voucher request will be reviewed and then issued.... However up until today, I still haven't received that voucher. I made contact via Wuhu FB page and via email. I was told vouchers take up to 3 working days to be issued... Which as you can see is a lie because I'm still waiting since 18 June... On 29 June, I decided to request a R100 Checkers voucher. I sent an email to Unilever, who informed me that vouchers take 2 business days to reflect and I should check again by the end of the week. I did and its still not reflecting... I complained on FB and they sent me an old R50 voucher number (in May 2021, I had a query regarding the Shoprite Voucher, which was sorted back then) Anyway they sent me that same voucher code... Which made me furious because I've been waiting so long for a Checkers voucher... So many complaints have been made on the Wuhu FB page but they still haven't sorted out anything... Instead my emails and FB msgs are now being ignored. Hence the reason for me posting on Hello Peter. To warn others not to fall for the Unilever Rewards ****...
Yes I said ****... They want customers to purchase the Unilever products, which will allow customers to gain points... Points which the claim can be used to buy vouchers... Unfortunately actually getting a voucher is the big problem... The vouchers aren't being processed and yet we're wasting our time to buy Unilever and scan our slips... So please dont fall for this ****. With Wuhu, you'll never see any rewards. Just alot of wasted time and data...
Ps: And competitions where you never hear of any winners...
I think
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Unilever engagement
Thank you for contacting Unilever engagement centre, I have asked one of our team members to contact you in order to get this resolved
Thank you for bringing this to our attention
Kind regards,
Unilever engagement
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Unilever engagement team
Thank you for your feedback, we always love hearing from our consumers
We appreciate you reaching out and that we were able to provide you with feedback
Unilever engagement team
