Unilver Deals (Wuhu Deals) a ****

On Saturday23.09.2017, I went to my local Pick n Pay and did shopping, which included a large amount of Wuhu Deal items. I added the items to my basket and got the one-time code: 39 14 055.

When I got to the till and everything was rung up I presented the code. The cashier and manager then told me it is not working. They said if they enter the code it freezes their system and that these codes have not been working for over a month and there has been no help to get it sorted.

These are the items I bought and was expecting the discount. Please see till slip attached a proof.

Buy Glen Rooibos Tea 40’s (100g) - Save R10 Buy one Lux 750ml body wash - get one free (max R60) Buy one Lipton Yellow label tea - get one free (max R49) Buy any Organics shampoo 200ml and any Organics conditioner 200ml - Save R25 Buy Rama Spread for bread 1kg Tub - Save R15 Buy one Close-Up Deep Action toothpaste 125ml - get one free (max R13) Buy one Hellmanns 394/428g mayonnaise - get one free (max R52)

I lost out on R223.98 of discount.

I find this completely unacceptable considering I purchased these items because of the deals offered.

This was also rather embarrassing to me, as the store was busy and it caused people in the que behind me to wait while they tried to sort it out. I was not going to create more of an embarrassment by having them credit some of the items.

I would like some type of compensation for the discount lost and the inconvenience caused.