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Thabi T

1 reviews | Active since Jul 2019

24 Jul 2021, 10:44

Unilever-Wuhu Rewards ****

The wuhu Rewards **** that in my view was introduced to mischievously boost sales while misleading customers into thinking they would be getting value back in rewards vouchers and points. However, the level of incompetence, blatant ignorance of client's complaints really is annoying and unbecoming of such a big brand! Don't even get me started on the non existent turn-around-time! A mockery of client's intelligence! Surely Appalling! Fortnightly, someone will "respond" to your query with a very lazy, thumb-sucked response that differs from one uninspired "staff member" to the next, depending on the weather, I presume, followed by the dreaded, generic, "referred to technical team". STOP MISLEADING PEOPLE! Your rewards program is a ****!

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Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply26 Jul 2021, 11:16
Official
Hi Thabi,

Thank you for contacting Unilever Engagement Centre and raising your concerns with us. I have asked one of our team members to contact you in order to get this resolved as soon as possible.

Speak to you soon. 

Kind Regards,
Unilever Engagement