CW
Charmaine W
1 reviews | Active since May 2011
29 Jun 2022, 07:55
UNILEVER - WUHU PLATFORM PATHETHIC SERVICE DELIVERY
Unilever has a platform WUHU where you can scan till slips and receive points in return. This is the worse that I have ever experienced. No customer service, points disappeared and you get absolutely no response on your queries. Products that you buy get not acknowledge and doesn't matter how many emails you write there is no resolve or reply. I think the employees are *****ing from the consumers and nothing gets done about it. Disgusted, Please cancel WUHU you wasting our time and your employees are *****ing from the customers.
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Replies (1)Unilever SA (Pty) Ltd's replyOfficial
29 Jun 2022, 08:38Hi Charmaine,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement
Unilever SA (Pty) Ltd's reply29 Jun 2022, 08:38
Official
Hi Charmaine,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement
