1 reviews | Active since Aug 2024
Unilever is robbing consumers.
Hello everyone. I don't know if it's me only but I think most of people have already noticed it. In June 2024 I bought Pepsodent Cavity Fighter Toothpaste 150g. Its box is white and blue color. When I opened it I noticed that the tube wasn't full. It was filled only 2/3 parts of the tube. I tapped with a finger at the lower part of the tube and I could feel and hear the sound of the tube that there's nothing filled at the lower part of the tube. And I thought that maybe it was just a mistake that was done once at the packaging. Then last month in July 2024 I bought the same Toothpaste and noticed the same thing. I've been using Pepsodent Toothpaste for a very long time and that is why I noticed that they are now robbing consumers. Technically speaking they are selling consumers 100g for the price of 150g. Which means every customer who buy this product is being ****** 33.33% of the price they pay for the product. Unilever is a big company and it's so disappointing to see a big company like them robbing consumers like that. I stay in Free state Province . That's where I bought this product and noticed it twice in a row, in a period space of a month. I would be happy if anyone or any of your investigation team buy this product and confirm what I'm saying before contacting or take any further steps against this company. It's Pepsodent Cavity Fighter 150g packed in a white and blue box.
It's me again who wrote the above review after I experienced unpleasant incident with Pepsodent Toothpaste.
I would like to give thanks to the Unilever Team who took this matter seriously and professionally.
After I wrote the review, in the following day I was contacted by the man called Luciano from Unilever Company. He apologized for what I experienced. And asked me to send pictures of the Toothpaste to investigate batch of all Toothpaste with the same batch number. They even took it furthermore by sending Aramex team to collect the Toothpaste I complained about so that they can have evidence of the report.
They said it was an error that was done by the machine. But they'll do more investigations because each product go through a weighing belt before packaging so they don't know how it really happened and that is why they want to investigate.
When I wrote the review I didn't expected to be contacted at all but they did. I like the way they handled and resolved this matter.
They also send me a voucher to buy new Toothpaste. As I'm writing this second review, I've already claimed the voucher.
Thank you Unilever.
It's me again who wrote the above review after I experienced unpleasant incident with Pepsodent Toothpaste.
I would like to give thanks to the Unilever Team who took this matter seriously and professionally.
After I wrote the review, in the following day I was contacted by the man called Luciano from Unilever Company. He apologized for what I experienced. And asked me to send pictures of the Toothpaste to investigate batch of all Toothpaste with the same batch number. They even took it furthermore by sending Aramex team to collect the Toothpaste I complained about so that they can have evidence of the report.
They said it was an error that was done by the machine. But they'll do more investigations because each product go through a weighing belt before packaging so they don't know how it really happened and that is why they want to investigate.
When I wrote the review I didn't expected to be contacted at all but they did. I like the way they handled and resolved this matter.
They also send me a voucher to buy new Toothpaste. As I'm writing this second review, I've already claimed the voucher.
Thank you Unilever.