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Imran C

1 reviews | Active since Sept 2012

29 Oct 2016, 14:24

Unilever Deals Fail At Checkers

<p>When I saw the latest deals I was really impressed especially considering how expensive Ice-Cream has gotten lately. I decided to opt for the Magnum "buy one get one free" and the Cornetto "6 classico" which were part of the Unilever Deals. Now the Magnum Ice cream deal worked out fine however not so with Cornetto. Basically if you bought the Cornetto on the Unilever deals, an sms with the reward voucher (Debonairs Pizza) was supposed to be sms'd instantly. I'm yet to receive this sms.</p> <p> </p> <p>Any Help??</p>

0
Replies (5)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply01 Nov 2016, 12:31
Official

Thank you for contacting us regarding Unilever Deals. We are truly sorry for the inconvenience caused. We will contact you again shortly.

IC
Imran C's update03 Nov 2016, 09:52
Reviewer Update

I am yet to receive any feedback on this apart from the Unilever requesting for my till slip which was sent through.

Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply03 Nov 2016, 10:26
Official

Dear Imran,

As promised, the Agency will contact you as soon as they have feedback from technical support.

Regards

Consumer Care

IC
Imran C's update21 Nov 2016, 11:27
Reviewer Update

2 Weeks now and no response. I'm beginning to think maybe this complaint has been swept under the rug. I've also noticed new Unilever deals with a similar offering that I took. Unfortunately I cannot support unilever anymore until this is rectified.

Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply23 Nov 2016, 11:28
Official

We are truly sorry for the inconvenience caused. We will contact you shortly and resolve your complaint.

Regards

Consumer Care