MS
Mark S
1 reviews | Active since Sept 2012
24 Feb 2026, 08:44
Unilever Customer Support
I have written to Unilever Customer support twice commenting on one of their products with no response. I realise they are busy but a generic "we have received your mail" does nothing to alleviate the problem at hand. If they are not going to reply why have the email address in the first place.
Helpful (0)
Replies (2)0
Replies (2)
Unilever SA (Pty) Ltd's replyOfficial
24 Feb 2026, 09:04Good day Mark,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Unilever SA (Pty) Ltd's reply24 Feb 2026, 09:04
Official
Good day Mark,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
MS
Mark S's updateReviewer Update
24 Feb 2026, 09:07Ok great - Thank you.
MS
Mark S's update24 Feb 2026, 09:07
Reviewer Update
Ok great - Thank you.