1 reviews | Active since Apr 2019
Terrible Omo Auto Capsules
Good day,I wish to lay a compliant for the Omo Auto Capsules 17 Pack,those capsules are terrible and embarrasing,i have tried it for the first time since it was on promotion at pick n pay,the packaging does not specify how many needs to be used for each wash and amount of laundry,i used 1 for a set of laundry and my clothes were smelling like it has not being washed and was still dirty,there was no fragrance and the stains did not come out,i ended up using 2 to 3 for the next set of laundry and there was still not enough smell,freshness and the clothes was still not wash properly,this is really bad as we pay our money to buy these products and we expect good results as it says,please rectify and sort this out.
In the below we refer to your complaint experienced with the OMO auto Capsules.As you will be aware, we take pride in the service we provide to our consumers and every endeavour is made to ensure that that their contact with our organisation is handled professionally. We therefore, view this very seriously indeed and would like to assure you that this matter will be dealt with at the most efficient level. We are truly sorry for the problem you have experienced with our product.
One of our consumer representatives has been in contact with after checking our systems
Once again, Thank you for bringing this to our attention, we appreciate you taking the time to raise this concern with us.
Kind regards,
Unilever Consumer Engagement Centre
In the below we refer to your complaint experienced with the OMO auto Capsules.As you will be aware, we take pride in the service we provide to our consumers and every endeavour is made to ensure that that their contact with our organisation is handled professionally. We therefore, view this very seriously indeed and would like to assure you that this matter will be dealt with at the most efficient level. We are truly sorry for the problem you have experienced with our product.
One of our consumer representatives has been in contact with after checking our systems
Once again, Thank you for bringing this to our attention, we appreciate you taking the time to raise this concern with us.
Kind regards,
Unilever Consumer Engagement Centre