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Deborah M
1 reviews | Active since Sept 2022
21 Aug 2023, 11:08
Sunglight washing powder ruined my clothes
Sunlight ruined my clothes. I complained to Unilever. They ask me question which I answered . Requested for my address for collection of the clothes to test if I used their product . I provided. They dismissed my complain . Gave me a voucher for R100. My clothes cost more than 2k. It was the 1st time I’m washing them . They just said their product does not have bleach. I’m a 41 year old how can I put bleach on coloured clothes. To prove their innocence why are they not collecting the clothes to test.
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Unilever SA (Pty) Ltd's replyOfficial
21 Aug 2023, 11:15Hi Deborah,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you today to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you today to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Unilever SA (Pty) Ltd's reply21 Aug 2023, 11:15
Official
Hi Deborah,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you today to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you today to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre