LM
Lungile M
1 reviews | Active since Apr 2020
17 Apr 2022, 20:06
Pep kwamnyandu mall.
Pep clothing, kwamnyandu mall, Umlazi. Unprofessional, poor customer service, staff today decided to open for themselves, late after 9 am. We stupid customers had to wait till we decided to leave at 9;45am , because no one saw a need to inform us why the store was closed and staff was sitting inside. Whoever is the manager, please send them for customer service training. They don't respect their customers whatsoever.
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Unilever SA (Pty) Ltd's replyOfficial
19 Apr 2022, 07:54Hi Lungile,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement
Unilever SA (Pty) Ltd's reply19 Apr 2022, 07:54
Official
Hi Lungile,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement