GJ
Getrude J

1 reviews | Active since Jan 2022

16 Feb 2022, 07:35

No respond from them or even a refund or an exachange they are just ignoring my emails

Hie this is my 4th complain about handy Andy .the Unilever company send a guy from aremax to collect the handy Andy that was not ok or too watery upto now no one have contacted me or even respond to my email.Now I do not know if it was wrong to complain or what I now feel like I have failed my family because we do not even have anything to use and my really worry is they dnt communicate with me or anything I’m really angry about that

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Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply16 Feb 2022, 12:56
Official
Hi Getrude,

Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands. 

One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.

Kind Regards,
Unilever Engagement