LN
Lalenthra N

1 reviews | Active since Feb 2010

17 Aug 2015, 10:39

Misleading and non delieverr of prize

I am disappointed that Unilever, an international company will hire Creative counsel to run their Lux 8 hours of bold competition, and mislead everyone about the prizes. Your rules (that was amended from R28 000 to R29250) state : UP TO the value of R29250 but the next rule states : Total prize value (for all 8 prizes) R234 000. This giving a reasonable person the understanding that the prize will be around R29 250 depending on their choices and location as stated on my post on LUX FB page (my post was deleted but I do have screen shots).<br> I have received half my vouchers to the value of R5100, another winner received vouchers to the value of less then R10k. I have requested info on how LUX got the figure of R29250, what the value of each choice is so we can see why there is such a drastic difference of more then R20k to each winner. and I also requested when my 3 vouchers that where not given to me be delivered. <br> emails where sent to [Email Removed] Lauren.s@gorillacreativemedia, Zabanguni.g@gorillacreativemedia, Thabile.mkhabel on 13/08 no response yet. email sent to [Email Removed] on 12/08 no response. twitter msg to unilever 12/08 - no response

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Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply17 Aug 2015, 15:56
Official
Hello lalenthra,

Thanks for contacting us. We acknowledge receipt of your complaint. It has been escalated to the Lux Brand office for their information.

Kind regards
Unilever CEC Department