MR
Mal R

1 reviews | Active since May 2021

30 Sept 2024, 09:23

Magnum icecream shrinking but nothing to do with melting

Why has magnum icecream reduced in size and the pack of mini reduced to 5 in a box yet the price escalates? There's no more joy in this pack and it's very disappointing and shows that customer satisfaction is not at the heart of what you do. Are you trying to wean us out of this ice-cream?

0
Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply30 Sept 2024, 09:26
Official
Hi Mal,

Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands. 

One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.

Kind Regards,
Unilever Engagement Centre