1 reviews | Active since Jul 2012
Lux competition unfairly run
Dear Unilever<br> <br> I would like to understand exactly why you would run a promotion, lure your customers in and then not live up to your end of the terms and conditions.<br> <br> I have 3 issues<br> <br> 1.The t's and c's stated states that winners will be announced on specific dates. This was not the case at all. The names for the winners of week 7 & 8 to date have not been released.<br> <br> 2. I have tried to get usable information from your social media pages, they however delete my tweets which is extremely unacceptable for a world renowned company who is supposed to be operating with integrity.<br> <br> 3. Lastly the t's and c's stated that the competition ends at 14h00 on 28/08/2015, however it has now been announced that the competition has ended. What about those of us who entered tirelessly for the past week?<br> <br> I spent days and nights entering during week 7. Time, effort, resources and data usage, to mention a few. I monitored the social media hashtag and had the most entries in week 7. Is it not odd that week 7's winner has not been announced?? yet Lux claims to have contacted them. I do not believe that you have run this competition fairly and I would like to get in contact with someone for an explanation
Thanks very much for your feedback. This will be investigated and one of our consultant with be in contact with you.
Thanks once again for bringing this to our attention.
Your Sincerely
Unilever CEC Department
Thanks very much for your feedback. This will be investigated and one of our consultant with be in contact with you.
Thanks once again for bringing this to our attention.
Your Sincerely
Unilever CEC Department
