tF
taariq F

1 reviews | Active since Oct 2018

19 Jul 2021, 14:17

Joko rooibos tea bags

I recently purchased JOKO Rooibos tea and was highly disappointed about the teabag being a generic square bag when for many years the normal Joko Black tea bags are round. This seems to indicate that Joko is just buying generic rooibos tea and selling it off as Joko. I am highly disappointed by this, as I would assume the round teabag is iconic of your brand and this defeats your brand position

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Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply22 Jul 2021, 12:58
Official
 Hi Taariq,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. I have asked one of our team members to contact you in order to get this resolved. 
Thank you again for bringing this to our attention. 
Kind Regards,
Unilever Engagement